Throughout the below, "You", "Your" and "Yourself" are in reference to "You, the client".
VARIATIONS TO THE QUOTED PRICE
Swish Design provides project estimates based on the information provided to us at the time of quoting. If the quoted job evolves outside the scope of that which was quoted, further charges will apply. You will be informed of these extra charges before they occur.
QUOTE VALIDITY
Quotes are valid for 30 days from date of quote
INVOICE TERMS
Unless arranged otherwise, the payment terms for Swish Design work is:
- Graphic Design - 14 days from date of invoice
- Website Design - 50% of estimated costs prior to project start, the remainder to be paid at 2 months after project start or prior to website upload, whichever occurs first.
- Printing - will be invoiced when the job is sent to print. Payment must be received before goods can be released.
If the above payment terms cannot be met, please let us know prior to engaging our services so alternative terms can be arranged if appropriate.
GRAPHIC DESIGN
Any graphic design work performed at your request is billed at a minimum of $110/hr inc GST even if the initial concepts are not carried through to a final output or the job is cancelled. We do not do complimentary conceptual work.
WEB DESIGN
50% of the total estimated fee is payable up front prior to project commencement. If your web design project is cancelled at any time during the development period, this fee is non refundable and you may be liable for costs incurred in excess of this.
Unless otherwise specified in the final client agreement, the remainder of the total estimated fee plus any variations to this fee is payable at two (2) months after project commencement OR before website upload, whichever occurs first.
If a website job is in our system for more than 3 months, extra charges may apply to cover any price rises that have occured since the commencement of the job.
PRINTING
All print jobs must be paid in full before delivery of goods.
ARTWORK APPROVAL
We require client approval for all artwork before it is sent to print. Responsibility for any errors or omissions once your approval has been given lies with you. If a print job requires re-printing due to errors or omissions, this will be done at your cost.
PROJECT TIMELINES
We pride ourselves on our ability to deliver projects according to mutually agreed deadlines. These deadlines are of course dependent on the timely provision of all project content, imagery and specifications by yourself. Any delay in provision of these items will result in postponement of the project deadline. On the rare occasion that we are unable to meet a deadline due to internal issues, we will do our best to inform you in advance, rather than when the project deadline is overdue.
INTELLECTUAL PROPERTY
We will hold intellectual copyright on any material (web or graphic design related) created for you until payment of the final project invoice. At this point it will become your property and can be provided to you on request. If a CD/DVD burn is required, there will be a $110 fee.
OVERDUE ACCOUNTS
The due date for all accounts will be clearly stated on your invoice. If you have an overdue invoice in our system, we may have to prioritise other jobs in the system over yours until the overdue invoice is paid.
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